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    Customer Service Executive at A Financial / Services Oriented Company

    Jun 14, 2018

    Pruvia Integrated Limited is recruiting for fulltime Customer Service Executive.

    Job Details

    Pruvia Integrated Limited - Our client, a Financial / services Oriented Company, needs qualified candidates to fill the role below:

    Job Title: Customer Service Executive
    Location:
     Lagos

    Responsibilities

    • Manage large amounts of incoming calls
    • Generate sales leads
    • Identify and assess customers' needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid and complete information by using the right methods/tools
    • Meet personal/customer service team sales targets and call handling quotas
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
    • Follow communication procedures, guidelines and policies
    • Take the extra mile to engage customers.

     

    Job Requirements

    Not Specified
    Bachelor's Degree/HND
    Not Specified

    Requirements

    • Proven customer support experience or experience as a client service representative
    • Track record of over-achieving quota
    • Strong phone contact handling skills and active listening
    • Customer orientation and ability to adapt/respond to different types of characters
    • Excellent communication and presentation skills
    • Ability to multi-task, prioritize, and manage time effectively
    • High School Degree

    Method of Application
    Interested and qualified candidates should send their CV's/Resume with their valid addresses and contact numbers included. The subject of your application should be the Job Title.

    If any company or recruiter demands money from you, please report to us immediately. View how to detect fake recruiters/companies Here

    Have difficulty applying via above button? You can send applications to pruvia.careers@gmail.com

    About Pruvia Integrated Limited

    • Type: Public
    • Headquarters: 10 Baba Yusuf Close off Makinde Street Alausa, Ikeja, Nigeria

    Pruvia integrated Limited, We are general service merchants with a strong desire to ensure customer satisfaction in the midst of efficient and effective service delivery. As an organisation we are dri...Know More about Pruvia Integrated Limited

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