Customer Service Executive at A Financial / Services Oriented CompanyJun 14, 2018
Pruvia Integrated Limited is recruiting for fulltime Customer Service Executive.
Pruvia Integrated Limited - Our client, a Financial / services Oriented Company, needs qualified candidates to fill the role below:
Job Title: Customer Service Executive
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers.
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High School Degree
Method of Application
Interested and qualified candidates should send their CV's/Resume with their valid addresses and contact numbers included. The subject of your application should be the Job Title.
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About Pruvia Integrated Limited
Pruvia integrated Limited, We are general service merchants with a strong desire to ensure customer satisfaction in the midst of efficient and effective service delivery. As an organisation we are dri...Know More about Pruvia Integrated Limited
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