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    Customer Service Administrator at Peridot Forte Solutions Consulting

    May 16, 2019

    Peridot Forte Solutions Consulting was birthed out of the passion to assist and help organization to create a structure and frame work for their businesses thereby achieving high rate of organizational performance and profit. Organization strives achieving high rate of organizational performance and profit.

    Customer Service Administrator



    • Prepare & maintain projects summary reports
    • Preparation of installation quotation
    • Attend to all products &services inquiries by both potential and existing clients
    • Document & maintain up-to-date records such as customer account information, customers feedback, maintenance feedback, sub-contractor records, project files, maintenance records e.t.c
    • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting &explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
    • Analyze customers’ needs & collect customers’ information in order to recommend products & services to improve sales
    • Initiate required action for response to customer service requests for maintenance/installation and other services, communicate same to the appropriate personnel/departments & ensure prompt feedback
    • Manages the Company's activities by planning/scheduling their daily maintenance/installation activities.


    • First degree in Business
    • Administration or any related field
    • Minimum 3 years’ experience
    • Knowledge of ERPs
    • Knowledge of Project Management.

    Method of Application

    Applicants should send their CV to: Using "the job title" as the subject of the mail.


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