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    Head, Facility Management at a Leading Real Estate Company

    Feb 14, 2018





    A leading Real Estate Company, is recruiting suitably qualified candidates to fill the position below:

    Job Title: Head, Facility Management

    Location: Lagos

    Job Description
    • The Job holder is responsible for a wide range of customer-oriented support services concerned with the management, development and maintenance of the company’s real estate, services and facilities.
    Key Accountabilities
    Operations and Maintenance Management:
    • Develops operational strategies, policies and procedures in line with the operational requirements to ensure well managed and well maintained communities/facilities.
    • Manages the community services and company assets and ensure that environmental health and safety, and quality programs are in conjunction with department's objectives.
    • Oversee vendor performances to assure full compliance with standards established within the service agreement.
    • Liaise with other departments to resolve any Facility Management(FM) operational issues and other department issues as well which relates to FM.
    Projects Handover and DLP:
    • Manages the various aspects of Property Handover and Defects Liability management for Infrastructure and Common Areas in all Communities/facilities from a FM perspective.
    • Manages and develop a clear strategy which provides a smooth handover from construction to operation and establish the handover procedures of the project.
    • Ensure that Facilities Management outlines the requirements during construction stage.
    • Manages the Document Control Department and Coordinate with Document Specialist to review FM existing process and procedures and to make necessary incorporations and revisions.
    Contract and Finance Management:
    • Overall responsibility for managing the service provider and ensure that the service is delivered in line with the contract.
    • Monitors a close working relationship with all of the vendors under his/her control to ensure that they fully understand the client culture and are made to feel part of the team delivering a high quality service.
    • Carry out regular documented performance reviews of the FM service.
    • Ensures that coordination is made with Facility Management contract’s team for preparation of tender documents full scope of works for the facilities management contracts.
    • Participate in the selection of contract services, vendor negotiation of service agreements and evaluate bidder tender proposal documents.
    • Evaluate service provider performance and activities through monthly audit and identify needs for improvement or changes.
    • Full Budget Management. Budget preparation and monitor spending. Liaising with Management and Government Agency for approval of the budget.
    • Monitors the budgets and implements cost saving strategies and master community service fee collection strategies as applicable.
    Team Management:
    • Supervises team members, to ensure if they adhere to the company’s policy and standards in achieving its goals.
    • Supervises the FM Managers and Assistant Managers.
    • Anticipates issues, prioritizes and plans the team for a proper action plan and ensure that they are completed within set deadlines
    • Delegates work with clear work instructions and provide performance feedback to team members.
    • Organizes departmental meetings to regularly update colleagues and resolve issues as a preventive measure to possible problems and conflicts.
    • Coordinates with the HR for the department’s issues.
    Qualifications, Experience & Skills
    Qualification:
    • Minimum of a graduate Degree in relevant discipline
    Experience:
    • Minimum of 8-9 years experience in a similar role in a large facility management company.
    Skills:
    • Excellent Technical skill in MS Office and other common software packages.
    • Ability to communicate clearly and effectively, both orally and in writing.
    • Good organisational skills and forward planning ability.
    • Ability to resolve problems under pressure and be decisive keeping the company's interest in mind.
    • Flexibility and adaptability to execute the needs of the business
    • Shows good judgement in seeking authority where required.
    • Self Motivated and team player
    • Ability to handle conflicts or challenging situations confidently.
    • Ability to provide rational input in negotiations.
    • Ability to provide coaching, feedback and on the job training when needed.
    • Ability to utilize available resources effectively.
    Application Closing Date
    20th February, 2018.

    How to Apply
    Interested and qualified candidates should send their CV's to: careers.wrl@gmail.com with "Head, Facility Management" as the subject of the mail.

     
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